Customer Service


If you need help you can contact us via our Enquiry Form.

If you prefer to contact us by telephone (9:00am - 5pm Mon-Fri):

1300 550 178


Prices and Taxes

All prices on this site are in Australian Dollars and exclude GST. GST will be calculated and displayed on the cart page during checkout.


Payment Options

Asbestos Audit accepts payment by Visa or MasterCard for Clearance Inspections & WMS.
Audits & Registers may be paid by credit card or invoiced on account.

Refunds for customers

Customers are entitled to return where there is an error created by Asbestos Audit. Refunds are not available where data has been incorrectly inputted and the report is incorrect. Please assist by providing copy of invoice or other proof of purchase when applying for refund.


Terms of our return policy

All claims for refund must be made in seven (7) days from the date of purchase.

Your claim should include the following:
Your order number and/or your complete name, address, and date of purchase
A detailed explanation regarding your reason for requesting a refund.

The claim should be either emailed to Customerservice@asbestosaudit.com.au; or
Mailed to;

Asbestos Audit
PO Box 309
WILSTON QLD 4051


Refunds will appear on your credit card statement. Refunds for those who have paid via check or money order may take up to 3 weeks to arrive.